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CVS Documentation
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CVS System features

Unified Communications
Website User's
Administration Guide


Alliance 4u
Specifications
We are the leaders in advanced voice and data technology for Call Centers, C-lec's and Telco's providing cross platform telephony solutions on Linux and Windows.

Our unified communication system (CVS System) allows you to access your voice mail, fax and data any way you want it either by phone, web page or email. We provide advanced telephony features all in one software package. Such as:

    Standard Voice Mail Allows callers to hear a greeting and leave a message. The mail box owner can be notified and call in to retrieve their messages. Many notification options are available including paging, direct message notify, text messaging and e-mail.     Interactive Appointment Reminders Allows the owner to set up appointment reminders to call clients to remind them of their appointment. The system plays appointment date and time and allows a button press to connect to the office to reschedule.
Great for Doctors offices.
    IVF (Intelligent Voice Forms) Provides simple programming for IVR solutions. Each IVF can play a message to instruct any button press to perform many features including calling another IVF. This is used to build more flexible applications such as virtual Office or more sophisticated applications.     Wakeup Call Set a date and time and the system will call you with a delightful message.
    Fax Voice mail or IVF can auto detect and retrieve fax documents. Fax documents can be forwarded to an e-mail account, viewed and printed using an online web page or sent to another fax machine.     Questions and Answers with Data Do surveys and other data collective services with our system.
    Message Notification When a voice mail or fax is received, you may be notified by pager, phone, text message or email. Multiple notifications can be setup to cascade down a list until someone responds to the message. Templates can be created to change notifications for different times of the day and different days of the week.     Time Schedule Everything All accounts can change messages and functionality at different times of the day and days of the week.
    Virtual Office Allows small businesses to have a professional business auto attendant to route their calls to the appropriate location.     Administrative Web Access Unified messaging allows access of voice, fax and administration through your web account.
    Find Me One Number Service Allows a person to use one number to be located at many locations. System can call multiple locations simultaneously, locate you at a different number at different times of the day and days of the week, call screening, music on hold, route busy and no answer calls to voice mail or other options.     More CVS Features Click here to learn about more CVS Features.

Our unique low monthly license fee provides you with all the latest upgrades, new features, updates and technical support so your system will never be obsolete.

    Cost Effective You can't beat our price and it's the last system you'll ever need to purchase!

    Flexible Uses Global Call interface that can handle Analog, T1, E1 and ISDN for most countries in the world. Administrate from anywhere using the admin web page.
    Scalable We can scale from 4 ports to DS3 capacity (28T1's). The system software can run on a single server or still act as a single system across a multitude of trunk servers.     Reliable We have been in business since 1996 and have taken millions of calls.
    Manageable Our user and administrative web page allows for easy access from anywhere and provides complete unified messaging features you are looking for.     Hardware and OS independent One layer of code was written as a telephony middleware to the OS and hardware and another layer of code at the telephony application. This way if we want to integrate a new telephony hardware card, we just register it with the Telephony Engine and the application stays the same. The same thing goes for the database and OS. Currently we support Linux and Windows OS.
    Standard We provide all the standard features of any system out there and are consistently adding new features every day.     Secure All our software and web access is password protected and secure from outside attacks.


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